Utilities

Leaders in human decision-making, safety culture,
and leadership development

Our Work

Keeping systems moving and communities connected depends on more than just infrastructure - it depends on people.

In the utilities and transportation sectors, human decision-making, organizational safety culture, and leadership capability are as critical as technical systems. When something goes wrong, it’s often a reflection of how decisions were made, how risks were managed, and how leadership shaped both response and accountability.

At Presage, we specialize in uncovering the human, organizational, and cultural factors that shape how these decisions are made in real-time. Our proprietary methodology blends psychological insights, operational understanding, and data-driven analyses to reveal the unique factors influencing how frontline decisions are shaped and how organizations can better support the people making them.

Whether it’s a control room operator managing grid fluctuations, a transportation supervisor making split-second judgments during service disruptions or a powerline technician restoring the power under challenging conditions after an emergency event, we help organizations uncover what’s truly affecting decision-making under pressure. With the Presage effect at play, your people don’t just adapt to complexity - they’re equipped to thrive and lead through it.

Our Industry Experts

Michelle Morrissey
SME, Utilities
Former VP Health Safety Environment
Former VP Construction Services
Leonard McMillian
SME, Utilities
Chief Operating Officer
Umair Durrani, PhD
Data Scientist
Former Postdoctoral Researcher in
Civil Engineering

Our Areas of Expertise

Decision Making

How are your people making decisions under pressure?

Safety Culture

Organizational safety culture, flight deck person, policies and procedures.

Leadership Development

Enhancing safety leadership

Reach out to experience the Presage Effect!

Help us understand your needs and goals, and we'll work with you to create a custom solution that meets your unique requirements.

Last modified: September 03, 2025